Frequently Asked Questions
Everything you need to know about shopping at Keans Claremorris
What are your delivery options and costs?
We offer nationwide shipping across Ireland. Standard delivery typically takes 3-5 business days, with free shipping available on orders over a certain threshold. Specific rates are calculated at checkout based on your location and item weight.
What is your return policy?
If you are not completely satisfied with your purchase, you can return your items within 28 days of receipt. Products must be in their original packaging, unused, and accompanied by a valid proof of purchase.
Can I click and collect my order?
Yes, we offer a convenient Click & Collect service at our Claremorris store. Simply select the 'Collect in Store' option at checkout, and we will notify you via email as soon as your order is ready for pickup.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa and Mastercard. We also support secure online payments via PayPal and digital wallets for a faster checkout experience.
How can I track my order once it has shipped?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website so you can monitor your delivery's progress.
Do you offer gift vouchers?
Yes, Keans Claremorris gift vouchers are available for purchase online and in-store. They make the perfect gift and can be used across our wide range of departments.