Returns & Exchanges

At Keans Claremorris, we want you to be completely satisfied with your purchase, which is why we offer a straightforward 14-day return window for items in their original, unused condition. Whether you need a different size or a full refund, our team is dedicated to making the process as seamless as possible.

Return Process

• 1.
  Initiate Your Return

  Log in to your account or contact our customer service team with your order number to request a Return Merchandise Authorization.

• 2.
  Package Your Items

  Securely pack the products in their original packaging, ensuring all tags are attached and the original receipt is included inside the parcel.

• 3.
  Ship to Keans

  Send your package via a tracked courier service to our Claremorris storefront; please retain your tracking number until the return is processed.

• 4.
  Receive Refund or Exchange

  Once our quality control team inspects the items, we will issue a refund to your original payment method or dispatch your exchange within 5-7 business days.